Effective Date: May 1, 2026

Advanced Liver and Metabolic Health Institute (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website (liverhealthinstitute.com) and any associated online services within the State of Texas.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information Collection, Use, and Sharing

Information We Collect
We may collect, store, and use the following categories of personal information:

• Contact Information: Name, email address, phone number, and physical address.

• Medical Information: Health and medical details, such as health prescription information or health history you choose to provide.

• Payment Information: Billing address and payment details (processed securely by third-party payment processors).

• Website Usage Information: IP address, browser type and version, referral source, length of visit, and pages viewed.

• Communications: Messages or feedback you submit via our website forms or during appointments.

• Transactional Data: Information related to orders or other transactions on or through the website.

We use the information collected to:

• Respond to inquiries and manage appointments

• Process payments and provide billing details

• Communicate updates about services, policies, or scheduling

• Send reminders and updates regarding health-related care

• Improve website functionality and user experience

We are the sole owners of the information collected on this website.

Sharing Information
We may share your personal information with:

• Service Providers: For services such as payment processing, appointment scheduling, or website management.

• Legal Authorities: If required by law, court order, or to protect our legal rights.

• Partners: If necessary to fulfill a specific service (e.g., sending medical products or fulfilling orders).

We do not sell personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance site functionality

• Analyze visitor behavior for site improvements

• Support security measures

Types of Cookies We Use

• Essential Cookies: Necessary for website operation

• Performance Cookies: Used to collect data on how visitors use our website

Managing Cookies
You can control and delete cookies through your browser settings. However, blocking cookies may affect your ability to use certain features of the Site.

For more information on cookies, visit www.allaboutcookies.org.

We do not currently respond to “Do Not Track” (DNT) signals.

Security

We take reasonable technical and organizational precautions to safeguard your personal information from unauthorized access, use, alteration, or disclosure.

• Personal information is stored on secure, password- and firewall-protected servers.

• Access to your information is limited to authorized employees with a legitimate business need.

Despite these safeguards, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Your Access to and Control Over Information

You may opt out of future communications from us at any time.

Contact us via the email or phone number provided below if you would like to:

• See what data we have about you

• Correct or update any data

• Request the deletion of your personal information (subject to legal or regulatory record-keeping requirements)

• Express any concerns about our use of your personal data

Orders and Transactions

If you place an order via our website or over the phone, we collect the necessary information to process and fulfill your request, including contact and payment details. This information is used solely for billing and order fulfillment purposes.

Surveys, Contests, and Promotions

We may occasionally request information via surveys, contests, or promotions. Participation is voluntary.

Collected information may include:

• Contact Information: For notifying winners or delivering prizes

• Demographic Information: For analyzing participation trends

Survey data is used to improve our services and website experience.

SMS Communication Consent

By providing your phone number, you consent to receiving automated SMS/text messages from Advanced Liver and Metabolic Health Institute for the following purposes:

• Appointment reminders

• Scheduling updates and confirmations

• Important provider-related information (e.g., office closures, procedure instructions)

• Message frequency may vary. Message and data rates may apply.

• To opt out at any time, reply “STOP” to any message.

• For assistance, reply “HELP” or contact us at liverhealthinstitute.com/contact.

For promotional offers, discounts, and product news, we may contact you via email instead.

Disclosures

We may disclose your personal information:

• To employees, officers, agents, suppliers, or subcontractors as necessary to provide services

• To comply with legal obligations or respond to valid legal processes

• In connection with a potential sale or transfer of our business or assets

Links to Other Websites

Our website may contain links to third-party websites. Advanced Liver and Metabolic Health Institute is not responsible for the content or privacy practices of external sites.

We encourage you to read the privacy policies of any linked sites you visit.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental or guardian consent.

If you believe we have collected information from a child under 16, please contact us immediately so we can take appropriate measures.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated version will be posted on this page with the effective date.

Your continued use of our site indicates your acceptance of any changes.

Contact Us

If you have questions about these Terms or this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

Advanced Liver and Metabolic Health Institute (ALMHI)
1229 E. Griffin Parkway Unit E
Mission, TX 78572

Website: liverhealthinstitute.com
Phone: (956)
Email: ppena@liverhealthinstitute.com

Cookie Policy

By using our website, you consent to the use of cookies as described in this policy. Cookies are small text files stored on your device that help improve your access to the site and identify repeat visitors. Some cookies may be placed by third-party service providers (e.g., analytics platforms).

Managing Cookies

You can adjust cookie preferences through your browser’s settings. Blocking cookies may affect certain features and functionality of our Site.